Preparation is crucial in communicating with the public, the media, and employees about a product recall.
Many newspaper newsrooms these days still have a beat system, but there are also web sites, video and a constantly changing media landscape to contend with.
For PR professionals, especially those tasked with pitching story ideas to the media, the mantra to remember is “Keep It Short and Simple.”
“Mad Men” involved concepts that are outdated, but the series still holds crucial lessons for C-Suites and will help them evolve in this quickly-growing digital age.
Clarifying your communications will help your business stay on track, and it will help your customers to connect with your business to a greater degree.