Stories by Steve Goldstein

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A Checklist to Help You Take Command of Your Media Training Sessions

April 19th, 2016 by

Going off script with journalists, in front of a live audience or on social media works just fine if, say, you’re a celebrity or politician (or both) who is expected to go off script and wing it, and you routinely benefit from making outrageous and provocative statements. How many senior executives, midlevel employees and new hires at brands fall into that category? One or two people, maybe, in the whole country. Everybody else needs media training in the workplace.

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12 Essential Steps for Effective SEO

April 18th, 2016 by

Google’s search algorithm rewards websites that are focused on improving the user experience and that publish quality content, and punishes those sites that do neither. You know what kind of punishment this entails—your content will be buried under your competitors’ content in Google searches that use the keywords tied thematically to whatever product or service you sell. That’s the strategic side of SEO—here are some tactical tips.

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6 Conversational Habits That May Be Hurting Your Professional Career

April 14th, 2016 by

Conversing one-on-one is like writing by hand—they’re both modes of communication that have been eroded by the electronic screens that are perpetually in front of our faces. There’s an important distinction to be made between these two modes. Poor penmanship is not likely to hurt your career, but poor conversational skills likely will hurt your career, particularly if you classify yourself as a professional communicator.

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5 Tips for Launching Your Brand on Instagram

April 14th, 2016 by

Instagram isn’t just for companies with visually appealing products. Every brand—even B2B, nonprofits and associations—can use this optically intense platform. It’s an established fact that visual storytelling yields the highest rate of engagement, and there’s no better place to do it than Instagram. These tips can help you shift some of your brand communications away from text and toward visuals.

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A Checklist to Use for All of Your Email PR Pitches

April 11th, 2016 by

Media relations experts often tell PR pros to “think like a reporter” when pitching story ideas or news. Perhaps a more useful and specific recommendation would be to take great care with each word, sentence and paragraph. This checklist of questions to ask before sending email pitches should help you do just that.

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How to Improve Your Chances of Getting Favorable Media Coverage

April 7th, 2016 by

Let’s not pretend—there are no surefire or guaranteed ways to win at the game of media relations. But there are definitely ways to improve your chances. First tip: Don’t use exclamation points in a pitch to a reporter unless you’re announcing a cure for cancer.

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5 Ways to Socialize Your PR Measurement Dashboard

April 6th, 2016 by

At PR News’ April 21 Measurement Conference at the National Press Club in Washington, D.C., Cindy Villafranca, senior specialist, communication & outreach, Southwest Airlines, will discuss the trial and error process she used to arrive at her current measurement dashboard strategy. In particular, Villafranca will talk about “socializing” dashboards, which has nothing to do with embedding social media icons in your dashboards.

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How to Take the Fear Out of the 2 D’s: Data and Dashboards

March 24th, 2016 by

If there’s a letter in the alphabet that sprouts legs and chases PR pros through the hills and valleys of their nightmares, it’s the letter D, as in data and dashboards. Your first step in cutting them down to size: Have a clear understanding of what success looks like to senior leaders.

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How to Tell Your CEO It’s Time to Radically Change Your Communications Strategy

March 17th, 2016 by

When it comes time to drop data on the C-suite and suggest a radical new direction, you’ll be in a stronger position if you’ve already established ongoing, direct communications with these decision makers.

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A Social Media Checklist for Your Crisis Communications Plan

March 17th, 2016 by

In this excerpt from PR News’ Book of Crisis Management Strategies & Tactics, Vol. 8, Ann Marie van den Hurk lists six recommendations for integrating social media into every crisis scenario your brand or client might face.