Stories by Steve Goldstein

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3 Challenges to Snapchat Measurement—and What to Do About Them

August 1st, 2016 by

Snapchat usage statistics are tempting for even the most risk-averse brand communicator. But can a brand communicator measure her success on Snapchat? The lack of a good answer to that question may be keeping many brands away from the app. Leslie Douglas, senior social media manager for PwC, has faced this tough question head-on as she has led her intrepid company onto Snapchat.

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How the 2016 Presidential Race May Change Brand Communications

July 22nd, 2016 by

Polarization is deeply embedded in the American psyche, a reality brands must accept and deal with. It affects them beyond the hot-button political issues of the day—immigration, race, gender identity, climate change, for instance—that they have to either tiptoe around or address head-on. The polarization affects the way our minds now function and speaks to the question of how to convince the undecided of anything when, for so many of us, our minds are already made up.

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Facebook Messenger: 1 Billion Served

July 21st, 2016 by

By 2018, 3.6 billion people—90% of the world’s internet-enabled population—will be registered to use at least one messaging app, according to Activate, a strategy and technology consultancy. Facebook would like to have its Messenger app on each of those 3.6 billion devices, and it may get there. The company has just announced that 1 billion people globally use Messenger every month.

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PR News Parent Access Intelligence Acquires Social Shake-Up Conference

July 12th, 2016 by

Access Intelligence, parent of PR News and other business-to-business media brands, has acquired The Social Shake-Up, a preeminent conference serving marketing, public relations, customer experience, technology and digital strategists. The annual conference and trade show, to be held May 22-24, 2017, in Atlanta, will be produced by PR News in partnership with online destination Social Media Today.

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Pokémon Go Lures Aliens to Earth—and More Tall Tales to Stir Your PR Dreams

July 11th, 2016 by

We’ll likely never know if the companies behind Pokémon Go—Nintendo, the Pokémon Co. and Google spinoff Niantic—had a hand in spreading the word about the tall and tall-ish tales related to an augmented reality scavenger hunt. In any case, the release of the game has tapped into a wellspring of media coverage.

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What’s on Deck After Snapchat?

July 8th, 2016 by

Just this week, Snapchat added a feature called Memories, which enables users to save their snaps and stories and find them again easily. PR News’ followers on Twitter have been complaining that Memories is just one more step in Snapchat’s transformation into a Facebook wannabe. The ephemeral fun’s gone. For some, it’s time to move on to—what, exactly?

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4 Guidelines for the Data-Enhanced PR Pro

July 6th, 2016 by

PR News’ Measurement Hall of Fame members have a thing about data or, rather, a thing about the casual disregard of data in the PR discipline. Few things aggravate them more than a PR professional who worries openly about proving the value of communications efforts yet shies away from taking the first steps toward using data to inform their work and show the effect of their work on an organization’s goals.

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A Logo You Want to Eat

June 30th, 2016 by

Logos and product design are the fastest form of brand communications. Steve Jobs knew this, and so does Mondelez, apparently. At this moment, news headlines and images are being posted and shared about Mondelez’s $23 billion bid for Hershey Co. A nationwide Pavlovian response surely has followed, as midday workers slink to candy machines, drugstore counters and bodegas for a quick fix.

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How the Post-Organic Social Media Era Is Redefining PR

June 29th, 2016 by

The shift in focus to paid social media content is redefining, yet again, the role of the PR professional—a topic that David Kellis, director of PR and social media for the Clorox Co., will dive into in his opening Wake-Up Call session at PR News’ Big 4 Social Media Summit in San Francisco. “In the past, we’ve done PR around advertising in magazines and other media. That’s what we’ve come to with social,” Kellis says.

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Periscope, Facebook Live Claim Their Media Moment With House Dems’ Sit-In

June 23rd, 2016 by

When House Democrats began their sit-in on June 22 to force a vote on a gun-control bill before the House of Representatives begins a scheduled vacation recess, Speaker of the House Paul Ryan (R-WI) put the legislative body into recess, which meant the cameras and microphones were switched off. Soon afterward, C-SPAN began broadcasting Periscope and Facebook Live feeds of the sit-in shot by various House Democrats.