Anxiety will run high during the Aug. 5 opening ceremonies for the 2016 Summer Olympics in Rio de Janeiro, especially for Olympics organizers and the Brazilian organizing committee. They’re already dealing with three (by our count) categories of ongoing crises specific to the Olympic Games, and a fourth potential crisis that is the stuff of nightmares.
Stories by Steve Goldstein
Snapchat usage statistics are tempting for even the most risk-averse brand communicator. But can a brand communicator measure her success on Snapchat? The lack of a good answer to that question may be keeping many brands away from the app. Leslie Douglas, senior social media manager for PwC, has faced this tough question head-on as she has led her intrepid company onto Snapchat.
Polarization is deeply embedded in the American psyche, a reality brands must accept and deal with. It affects them beyond the hot-button political issues of the day—immigration, race, gender identity, climate change, for instance—that they have to either tiptoe around or address head-on. The polarization affects the way our minds now function and speaks to the question of how to convince the undecided of anything when, for so many of us, our minds are already made up.
By 2018, 3.6 billion people—90% of the world’s internet-enabled population—will be registered to use at least one messaging app, according to Activate, a strategy and technology consultancy. Facebook would like to have its Messenger app on each of those 3.6 billion devices, and it may get there. The company has just announced that 1 billion people globally use Messenger every month.
Instagram might be the best social platform for reaching people who actually like to engage with brands on social media. But there’s only so much a brand itself can do to win followers and inspire engagement. Third-party endorsement from Instagram influencers can make a real difference.
Access Intelligence, parent of PR News and other business-to-business media brands, has acquired The Social Shake-Up, a preeminent conference serving marketing, public relations, customer experience, technology and digital strategists. The annual conference and trade show, to be held May 22-24, 2017, in Atlanta, will be produced by PR News in partnership with online destination Social Media Today.
We’ll likely never know if the companies behind Pokémon Go—Nintendo, the Pokémon Co. and Google spinoff Niantic—had a hand in spreading the word about the tall and tall-ish tales related to an augmented reality scavenger hunt. In any case, the release of the game has tapped into a wellspring of media coverage.
Just this week, Snapchat added a feature called Memories, which enables users to save their snaps and stories and find them again easily. PR News’ followers on Twitter have been complaining that Memories is just one more step in Snapchat’s transformation into a Facebook wannabe. The ephemeral fun’s gone. For some, it’s time to move on to—what, exactly?
PR News’ Measurement Hall of Fame members have a thing about data or, rather, a thing about the casual disregard of data in the PR discipline. Few things aggravate them more than a PR professional who worries openly about proving the value of communications efforts yet shies away from taking the first steps toward using data to inform their work and show the effect of their work on an organization’s goals.
Logos and product design are the fastest form of brand communications. Steve Jobs knew this, and so does Mondelez, apparently. At this moment, news headlines and images are being posted and shared about Mondelez’s $23 billion bid for Hershey Co. A nationwide Pavlovian response surely has followed, as midday workers slink to candy machines, drugstore counters and bodegas for a quick fix.