Stories by Seth Arenstein

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The Week in PR

August 29th, 2016 by

A roundup of the week’s new items in PR, including allegations against the Kardashians for endorsing products on social without mentioning that they are paid to do so; the departure of Robyn Massey as Ogilvy’s CCO; more bad news for Chipotle, this time from the NLRB regarding its social media policy.

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Use of Data and Social Are Key Trends for Advocacy PR

August 29th, 2016 by

A weekly look at the latest trends in PR and communications with a key leader in the industry. This week we speak with Karen Moore, an advocacy PR specialist, who points to data-driven communications and social media as trends in advocacy PR.

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PR Pros Still See Writing as Key to Success, But Analytics, Digital, Business Skills Also Important

August 29th, 2016 by

To get readers in the right frame of mind for the start of the school term this two-part series begins by asking a bevy of veteran in-house and agency communicators to discuss the latest trends in the field and how they are being taught (or not) at colleges and graduate schools. Their responses are included in this week’s edition. In our next edition, we’ll present the academics’ responses to similar questions.

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Social Olympics: U.S. B2B Brands See Engagement Grow 50% as B2C Actions Drop a Bit

August 22nd, 2016 by

Shareablee provides data exclusively to PR News Pro about the brands (B2B and B2C) who were most engaged during August 5-17, the first 12 days of the Olympics.

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The Week in PR

August 15th, 2016 by

This story has two parts and both are germane to communicators. Facebook said it’s working against ad-blocking software, making it more difficult for users to block ads. Basically Facebook says it will be making it more difficult for ad-blocking software to decide what is an ad and what is not. The social media giant also has updated its ad preferences features, allowing people to tell Facebook not to send them ads from particular companies.

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How Brands Can Create Content That Will be Shared on Facebook but Won’t Cost Too Much

August 15th, 2016 by

We asked communicators who spoke during PR News’ Big 4 Social Media Summit, Aug. 9-10, San Francisco, to provide insights about how brand communicators can develop a strategy for Facebook content that will enable it to appear in your audience’s news feeds. Ever budget-conscious, we also asked about making videos for Facebook Live without breaking the bank.

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Tips to Work With Influencers & Agencies in the Aftermath of the FTC-Warner Bros. Case

July 18th, 2016 by

It’s happened again. The Federal Trade Commission (FTC) has upended a major brand for failing to comply with regulations concerning influencers. This time it’s Warner Bros. Home Entertainment Inc. Its online influencers failed “to disclose adequately” that the brand paid them to provide favorable coverage during a late-2014 marketing campaign for video game Middle Earth: Shadow of Mordor. The brand settled with the FTC, the agency said July 11.

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Can You Hear Me? How Communicators Can Help Good Brands Avoid Making Bad Decisions

July 11th, 2016 by

After a reported two years of testing recipes, researching and listening to consumers, PepsiCo admitted June 27 it had goofed regarding artificial sweeteners. The result: Not even one year after spurning aspartame and launching Diet Pepsi with sucralose, the soft drink brand was forced to reverse course. Amid falling sales and consumer outcry, it said Diet Pepsi with aspartame will return shortly. Adding a touch of confusion to the situation, PepsiCo also will continue to offer Diet Pepsi with sucralose. Importantly for communicators, this sour episode occurred when it’s easier than ever to gather information about customer preference via social media.

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Search Results the #1 Press Release Goal for 25% of PR Pros, Yet 40% Take a Pass on SEO

July 11th, 2016 by

It’s rare when significant parts of business, government or sports change dramatically. Incremental change is far more common. Yet we find both incremental and significant change in a new Nasdaq Corporate Solutions/ PR News survey of nearly 400 communicators regarding press release distribution and SEO. Nearly 75% of those surveyed last month said the most important objective of sending a press release is to “generate media interest and/or press coverage.” That’s a traditional reasoning. Yet a full 25% said their top priority in sending out a release is “to be seen in web search results” [see infographic and chart on page 4]. That finding about SEO seemed inconsistent with another result: nearly 40% said they fail to consider SEO when it comes to allocating time and resources for press releases. In other words, while PR pros want their press releases to be found in web searches, nearly half are ignoring SEO when they prepare their releases.

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Mobile Tech Lags Behind for Company Intranets as Pressure Builds for IC Pros

June 27th, 2016 by

We live in a mobile world, so mobility is ubiquitous, right? Not so fast. While it’s true that many things are done via mobile apps, it’s not been the case with internal communications (IC). Even some top-flight technology companies are only just now introducing mobility to their intranets via smartphone apps in response to employee demand.