Stories by Melissa Mathews

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How Good Sportsmanship and Space Exploration Benefit PR Storytelling

December 12th, 2022 by

We saw good sportsmanship during the World Cup. Yet being a good sport transcends the athletic field. Sportsmanship’s lessons work in PR and even in zero gravity, aboard the International Space Station.

how writing style and grammar changes with age

When ‘Correct’ Writing Looks Wrong, What’s a PR Writer to Do?

December 8th, 2022 by

A light-hearted look at how age sometimes influences writing choices. And tips for how careful PR writers can adapt and even thrive under those conditions.

When Unbiased Clarity is at a Premium: Handling Strike-Related Communication

December 6th, 2022 by

Communicating during a strike can present special issues. A UK-based PR pro offers insight as the country prepares for winter work stoppages.

2023: A Growth Year for PR, But Also More Crises, Labor Issues and Internal Communication

December 2nd, 2022 by

Overall, the mood of our PR prognosticators is upbeat as they anticipate PR continuing its recent ascension into 2023.

How Balenciaga Can Survive Cancel Culture After its Major Incident

December 1st, 2022 by

Balenciaga likes living on the edge. It went too far this time. Its response will determine how much damage it suffers from its latest snafu.

3 Things PR Pros Need to Know from COP27

November 28th, 2022 by

The U.S. midterm elections overtook media coverage of COP27. Still, important communication takeaways emerged from the global climate confab. Chief among these is communication’s key role in conveying the benefits and immediacy of attacking climate change.

What to do When Your ‘Editor’ Can’t Edit

November 21st, 2022 by

Good editors can improve PR and other forms of writing. However, bad editors are another story. Here’s a light-hearted survival guide.

Taylor Swift Should Sing, ‘It’s Me, Hi, I’m the Problem, It’s Me’

November 18th, 2022 by

The Taylor Swift ticket hubbub dented the singer’s reputation. She also waited too long to respond. Swift let Ticketmaster absorb all the blame. When she finally responded, it was late and disappointing.

Communication Lessons from the Taylor Swift Ticketmaster Fiasco

November 18th, 2022 by

Ticketmaster’s less-than-transparent communication about Taylor Swift ticket offers myriad PR takeaways. Owning your mistakes is one of them, others involve transparent apologies.

diversity hands in

Moving Beyond Tolerance: A Call for Communicators

November 17th, 2022 by

The International Day for Tolerance emphasizes tolerating differences is not enough. Change requires intentional shifts. Here’s how to begin.