Archive: March 2013

Report: Public Skeptical of Social Listening

March 4th, 2013 by

Since the dawn of social media, communicators have had a laser-like focus on listening. According to Altimeter Group , 42% of companies have social media listening as one of its top priorities in 2013. Now, a

Smartphones, Tablets: the Public’s New Best Friends; Lack of Localization Impedes Communications Campaigns

March 4th, 2013 by

▶ Mobile Users Get Friendly with Devices: We see it on the subway, in restaurants, in theaters—just about everywhere: Head down, staring at the small screen. Now, a survey by Citrix of 1,000-plus American

Case Study: Uncle Ben’s and Porter Novelli Create Facebook-Driven Contest To Make Kids Healthy—and the Next Top Chefs

March 4th, 2013 by

The kitchen is often thought of as the heart of the home. It’s also a foundation for bringing up healthy kids. Consider that children who have regular meals with their parents do better in most every social

Campaign Evaluation: Logic Models Ensure Results

March 4th, 2013 by

Evaluation. Many communicators working for social change within limited budgets balk at the sight of this word, seeing instead, “Abandon hope all ye who evaluate here.” After all, it’s already hard

Shopping for PR Answers in Wal-Mart-Small Farmer Kerfuffle

March 1st, 2013 by

Wal-Mart’s sustainability initiative demonstrates the special communications challenges of a corporate giant.

Ousted Groupon CEO’s Farewell Note is a Prime PR Lesson

March 1st, 2013 by

Andrew Mason’s letter to the Groupon workforce is a prime example of transparent communications.

Half-Baked Digital Ideas Will Leave Your Customers With a Really Bad Taste

March 1st, 2013 by

While nearly every brand is online  – be it with a Web site, email marketing programs, social media, apps  – many brands make the mistake of going a bit too far by not going far enough. I’m not talking about chasing the next shiny object. I’m…