Archive: June 2000

Give Your Web Site A Call Center Makeover, Consumers Expect It

June 8th, 2000 by

If the call center is the only way patients can book an appointment or get a physician referral, your organization will quickly find itself obsolete. The ‘me-too’ haste to develop an online presence over the… Continued

CaseStudy:

June 8th, 2000 by

While celebrities often lend their high-profile names to boost awareness for various healthcare causes, it’s less common that a disease helps to shape a celebrity’s image. Lance Armstrong, who is known as much for being… Continued

Media Moves

June 8th, 2000 by

Arrivals Laboratory Network Laboratory Network launches a monthly column called Executive Perspective. This Q&A column addresses issues such as how to retain employees, training, benefits, and other professional topics that affect managers in the laboratory… Continued

Healthcare Lawsuits Demand Consumer Clarity on HMO Contracts

June 8th, 2000 by

The rising tension between healthcare providers and payors reached a fever pitch last month, prompting a flurry of lawsuits aimed at better compensation and reimbursement. But when the dust settles, consumers likely will be more… Continued

Black Leaders Develop HIV/AIDS Strategies

June 8th, 2000 by

Black church leaders recently convened in Tuskegee, Ala., where the infamous Tuskegee syphilis study took place in the 1930s, to hammer out ways to address the paranoia that keeps Black HIV/AIDS sufferers from seeking medical… Continued

Patient Safety Programs Target Consumers

June 8th, 2000 by

Healthcare professionals aren’t the only group that should take a more proactive role to ensure patient safety – patients also should get in the driver’s seat, suggests 21st Century Consumer, a California nonprofit consumer organization.… Continued

Homebound Sick Children Get Online Support

June 8th, 2000 by

An interactive, philanthropic Web site is providing low-income, chronically ill children an online oasis where they can communicate with friends, doctors, nurses and teachers. Launched last month, the site (http://www.kidshealthlink.org) is the brainchild of Kids’… Continued

E-Philanthropy Catches On With Nonprofits

June 8th, 2000 by

An average of 10 charities per day are signing up to join an online philanthropy site that taps into Internet advertising to charitable organizations. OnGiving.com recently surpassed the 500 mark in registering nonprofits. OnGiving.com’s mission… Continued

Mark Your Calendar

June 8th, 2000 by

June 9-13 American Diabetes Association’s 60th Scientific Sessions. San Antonio, Texas. 800/924-4ADA. http://www.diabetes.org. June 11-13 The Alliance for Healthcare Strategy and Marketing conference: New Ideas for the New Century. Boston. 312/704-9701. ***June 19-20*** PR News’… Continued

Media Insight: Working Mother Magazine

June 8th, 2000 by

135 West 50th Street New York, NY 10020 Working Mother Magazine recently cleaned house with its recent acquisition of Lisa Benenson, who joined as editor-in-chief from Good Housekeeping. Benenson, who has hired a handful of… Continued